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Privacy Policy

Don’t worry, PLYTIME won’t play with your private information.  We’re committed to ensuring that your privacy is protected and therefore we will never sell your details. Our full privacy policy is below and explains what information we collect and how we use it. If you have any questions or concerns please Contact Us.

In this privacy policy references to “we”, “us” and “our” are to PLYTIME Ltd. All references to “our Website” or “the Website” are to www.plytime.com

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What personal data we collect and why we collect it

We collect information about you when you sign up to our newsletter, contact us directly, register an interest in becoming a PLYTIME Tutor or provide SeQuVa feedback. PLYTIME tutors will also collect information about you in order to communicate session details and to provide performance data.  Website usage information is collected using cookies.  The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number, postcode etc.

2. Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All online transactions are handled through our accredited payment providers PayPal. For more information on this please visit our payment provider’s website and review their privacy policy.  All tutoring payments are made directly to individual PLYTIME tutors and not via the website, with each tutor being directly responsible for all payments made to them.

3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on services and offers).

4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

6. We also have cookies on this website in order to monitor the sources of our traffic, which is important for us in running our business and deciding our marketing strategy and the services we offer.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

How we will use information about you

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

We collect information about you to operate the PLYTIME website and pass contact details to the relevant PLYTIME Tutor to be able to deliver the services you have requested. PLYTIME may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.  PLYTIME Ltd will not share your information with third parties, excluding PLYTIME Tutors or as required by law, at any time, now or in the future.

What rights you have over your data

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us or write to us at the following address, PLYTIME Ltd, PO Box 862, Lymm, WA15 5LB. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.  You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service and any purchases will be checked through the credit clearance company.  You contact details will be shared only with our PLYTIME Tutor Network in order to deliver the services you require.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies as it may differ to ours.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 16th September 2019

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you using our contact form here, or email us on contact@plytime.com or in writing to PLYTIME Ltd, PO Box 862, Lymm, WA15 5LB.

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